FAQ
What materials are your jewelry pieces made from?
Our pieces are thoughtfully crafted using carefully selected materials chosen for their beauty, quality, and lasting wear. Specific material details can be found on each product page.
Is your jewelry hypoallergenic?
Material information is listed on each product page. If you have sensitive skin or specific allergies, we recommend reviewing the product details before purchasing.
How should I care for my jewelry?
Keep your jewelry away from perfumes, lotions, chemicals, and excessive moisture. Store each piece in a dry place and gently clean it with a soft cloth after wearing.
Can I wear my jewelry in water?
To preserve the finish and beauty of your jewelry, we recommend removing it before showering, swimming, exercising, or entering the ocean.
Will the jewelry tarnish over time?
Natural wear may occur over time depending on the material, frequency of use, and exposure to moisture or chemicals. Proper care will help your pieces stay beautiful for longer.
How do your eyeglass chains attach to glasses?
Our eyeglass chains feature secure loops designed to attach easily to most standard eyeglass and sunglass frames.
How long does shipping take?
Processing and delivery times may vary depending on your location. You’ll receive tracking information as soon as your order has been shipped.
Can I track my order?
Yes. Once your order ships, you’ll receive an email with your tracking information so you can follow your package.
What is your return policy?
We want you to love your purchase. Please visit our Return Policy page for complete information about eligibility, return timeframes, and instructions.
What should I do if my item arrives damaged?
Please contact us as soon as possible with your order number and photos of the item. We’ll be happy to review the issue and help you find the best solution.
How can I contact you?
You can reach us through our Contact page. We’ll be happy to help with any questions about our pieces or your order.